Information We Collect
When you visit or make a purchase on NookPack, we may collect the following information:
- Personal Information: Your name, email address, shipping address, and phone number when you place an order or create an account.
- Payment Information: Credit card details and billing address, processed securely through our payment partners (Stripe and PayPal). We do not store full payment card details on our servers.
- Browsing Information: IP address, browser type, device information, and pages visited through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and delivery.
- Communicate with you about your order status, inquiries, and customer support.
- Send you marketing emails and promotions (only with your consent — you can unsubscribe at any time).
- Improve our website, products, and services based on your feedback and browsing behavior.
Cookies
NookPack uses cookies to enhance your browsing experience. Cookies help us remember your preferences, keep items in your shopping cart, and analyze site traffic. You can manage or disable cookies through your browser settings, though some features may not function properly without them.
Third-Party Services
We partner with trusted third-party services to operate our business:
- Payment Gateways: Stripe and PayPal process your payments securely.
- Shipping Partners: Carriers that deliver your orders.
- Analytics: Tools like Google Analytics that help us understand site traffic and user behavior.
These third parties have their own privacy policies governing how they handle your data.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data.
- Request data portability where applicable.
- Withdraw consent for marketing communications at any time.
To exercise any of these rights, please contact us at contact@nookpack.com.
Children’s Privacy
NookPack is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.
Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Last updated: June 19, 2026
Contact Us
If you have questions about this Privacy Policy, please reach out to us at contact@nookpack.com.